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We are dedicated to consistently delivering superior returns to our’ investors while simultaneously prioritizing consumer satisfaction and fostering preferred partnerships. Profitability and financial growth form the bedrock of our overarching strategy for inclusivity and enduring success.

Our growth and performance are the collective responsibility of every employee, our Senior Management team, and the Board of Directors. Our Board oversees and shapes our strategic direction either as a unified entity or through its various specialized committees. Soearheaded by the CFO and COO (Executive Director), the meticulous execution and monitoring of our financial and operational management are carried out with the valuable assistance of departmenta heads.

In our quest for excellence, we have implemented the Corporate Balanced Scorecard (BSC) across our organization. Among the multiple perspectives it encompasses, the financia pillar, comprising various key performance indicators (KPIs), holds a pivotal position. The balanced scorecard serves as our compass, guiding us in setting objectives, measuring progress, and ensuring the timely realization of our goals. Key KPIs, including sales growth, EBITDA/MT, net cash creation, and ROI, are meticulously tracked to chart our path toward continued success.

Integrity and Transparency in Business
Material Issue Business Ethics and Transparency
SDGs
Impacted
Galaxy maintains a steadfast commitment to ethical conduct, transparency, and accountability, actively collaborating with regulatory authorities and industry initiatives focused on combating corruption. We engage in dialogues, share best practices, and participate in relevant forums to stay informed about evolving unethical measures.

Galaxy’s Code of Conduct and Human Rights Policy serve as foundational documents outlining our principles, expectations, and guidelines for preventing and combating corruption. These policies underscore our zero-tolerance stance toward corruption, communicating employees’ responsibilities regarding ethical conduct. They contain specific provisions addressing anti-corruption and bribery, setting clear expectations for employees, contractors, and business partners.

Actions Taken to Combat Corruption

i) Galaxy conducts regular training programs and awareness initiatives to educate employees and stakeholders about the importance of ethical conduct, including the risks associated with corruption.

ii) We emphasize transparency and accountability in our operations, including financial management, reporting, and decision-making processes. We collaborate with suppliers, contractors, and business partners to ensure they adhere to similar anti-corruption values and standards. Galaxy is dedicated to continuous improvement in its anti-corruption efforts.

Mechanisms for Reporting and Addressing Corruption

Galaxy has well-structured committees, including the Audit Committee and Risk Management Committee, to review and assess risks, ensuring the institutionalization of control systems and vigilance mechanisms. We encourage employees and stakeholders to use “Speak-up Boxes” placed at designated locations to report concerns, wrong practices, or any actions jeopardizing our or our customers’ interests.

Transparency in Reporting

We uphold transparency in our reporting practices, including disclosures of compliance, violations of the code of conduct, and any human rights issues in various reports such as the Annual Report and Sustainability Report.

Conflict of Interest:

Galaxy ensures that conflicts of interest are disclosed and appropriately managed. Directors disclose their interests at the beginning of the year, and any changes in directorship are promptly communicated to the Board. The Board of Directors and senior management adhere to the provisions of the Code of Conduct to maintain ethical conduct and transparency.

Legislative and Regulatory
Material Issue Compliances
SDGs
Impacted
At Galaxy, our commitment to ethical conduct, transparency, and accountability is unwavering. We prioritize compliance with regulations in India and all the countries where we operate. Our organization values professionalism and ethical behaviour as cornerstones for transparent and responsible operations.

We actively foster a culture that encourages employees to speak up and report any unethical behaviour without fear of reprisal. The Whistle Blower Policy serves as a critical tool in this endeavour, providing a safe and confidential channel for employees to voice their concerns. We understand that promoting transparency and accountability is essential for maintaining the trust and integrity of our stakeholders.

Our Whistle Blower Policy ensures that employees have a secure environment to express concerns, ensuring that no poor or unacceptable practices go unaddressed. This policy applies to all Galaxy stakeholders and is accessible through our corporate website and e-learning modules, ensuring that all constituents are aware of the process.

Risk management
Material Issue Risk Management
SDGs
Impacted
Enterprise Risk Management (ERM) is the systematic process through which organizations plan, organize, lead, and control their activities to effectively navigate the uncertainties that impact their capital and earnings.

ERM serves as a vital framework for managing risk and typically involves the following key steps:

1. Identification of Risks and Opportunities:

ERM begins by identifying specific events or circumstances that have relevance to the organization’s objectives. These events can encompass both risks (potential negative impacts) and opportunities (potential positive impacts).

2. Assessment of Risks and Opportunities:

Once identified, these events are thoroughly assessed. This assessment involves evaluating two critical aspects:

Likelihood: The probability or chance of an event occurring.

Magnitude of Impact: The extent of the consequences or effects that the event may have on the organization.

3. Determination of Response Strategies:

Based on the assessment, organizations formulate response strategies. These strategies are designed to address risks by mitigating their impact, capitalizing on opportunities to create value, or both.

4. Monitoring Progress:

ERM is an ongoing process that requires continuous monitoring. Organizations regularly track the implementation and effectiveness of their response strategies. This ensures that they remain aligned with their objectives and adapt to changing circumstances.

By proactively engaging in ERM, organizations can achieve several crucial objectives:

Risk Mitigation: ERM helps organizations identify and mitigate potential risks before they materialize, minimizing adverse impacts on capital and earnings.

Value Creation: ERM is not solely about risk avoidance; it also involves seizing opportunities that can enhance value for stakeholders.

Stakeholder Protection: ERM safeguards the interests of various stakeholders, including owners, employees, customers, regulators, and society at large.

Overall, ERM is a strategic approach that empowers organizations to navigate the complex landscape of uncertainty while making informed decisions that align with their goals and responsibilities to stakeholders.

Scaling up Digital Presence
Material Issue Digitization Data security
SDGs
Impacted
Galaxy understands the importance of keeping pace with technological advancements in the fields of digitalization, information, and cyber security. To leverage the benefits of digital transformation, we have been actively exploring and implementing digital workflows across various operational areas. This shift has resulted in improved efficiency, accuracy, and control in executing tasks and processes.

We are committed to unifying all our operational subsidiaries under a single Enterprise Resource Planning (ERP) platform. This strategic initiative aims to streamline processes, enhance collaboration, and facilitate seamless data exchange across Galaxy. This integrated approach to digitalization will enable our company to adapt swiftly to evolving market dynamics, harness emerging opportunities, and remain at the forefront of the industry.

By embracing digitalization, Galaxy aims to enhance its overall operational effectiveness and provide better experiences for its stakeholders. However, along with the benefits of digitalization, we recognize the growing risks and challenges associated with data loss and cyber threats. To address these concerns, Galaxy has made significant investments in Strengthening its security infrastructure. This includes partnering with technology experts and implementing 24-hour surveillance systems to detect and respond to potential security breaches promptly. We strive to safeguard operations, protect sensitive information, and ensure the trust and confidence of our customers and stakeholders.